Students Staff

Training, resources and policies

Student Services Hub

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Our Student Services Hub provides advice, information and support on a range of health and wellbeing issues for students to access.

There are many situations where you, as a member of staff, may be asked by students for support or information which is outside of your role/specialism. The following guidance is designed to help you find the information you need to refer students to the appropriate specialist support service:

Welcome Week resources

Staff guidance

Other resources

Training dates

  • Mental health first aid workshop

    Mental Health First Aid is an educational course offered via Learning and Development which teaches people how to identify, understand and help a person who may be developing a mental health issue. In the same way as we learn physical first aid, Mental Health First Aid teaches you how to recognise those crucial warning signs of mental ill health.

    Completing a Mental Health First Aid course will enable you to learn more about common mental health difficulties and feel more confident in responding to students who may present as experiencing a mental health problem. For instance, the course covers how you can respond to someone who is highly anxious or having a panic attack, how to respond if someone tells you they are suffering from depression or feeling suicidal, how to respond to someone experiencing psychosis, as well as teaching listening skills. This is valuable for both professional and personal development.

    Book your place through HR Organiser and search for 'Mental health first aid workshop'.

  • Being an effective Personal Tutor

    “My tutor has been very kind and helpful, taking my concerns seriously and referring me to the right people.”
    First year undergraduate student, Essex Business School

    Whether you're a new personal tutor or are already supporting students in this role, this session offered via Learning and Development will enable you to confidently and effectively support your students.

    The session explores the value of personal tutoring, incorporating key research from student development theory and provides a thorough overview of the personal tutoring system at Essex. Use the opportunity to engage with case studies, ask questions and update your knowledge of support services for students so you can make appropriate and timely referrals.

    Book your place through HR Organiser and search for ‘Being an effective Personal Tutor’.