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Get help and support

Disability and dyslexia

Student Services Hub

Lecturer and student

Our team of advisers are based within your Student Services Hub and can provide information, advice and guidance on a range of topics from accommodation and funding to exam stress and wellbeing. Drop us a line or pay us a visit.

New students

If you have a disability, specific learning difficulty, long term medical condition or mental health condition you can register with our disability services before your arrival so that we can consider your support needs.

Before support can be put in place we will need:

Supporting you

We recognise that students may have very different needs and we strongly advise you contact us to discuss these. You will have a named adviser who can provide on-going information, advice and guidance throughout your studies.

The Support Desk has specialist disability advisers available to see you in a quiet and confidential space.

Our services include academic and learning support and financial support.

Financial support

If you are a home student and have a formal diagnosis then you are probably eligible to claim Disabled Students' Allowance (DSA). This allowance might help with the cost of items of assistive technology and more importantly, non-medical helpers such as a buddy during your first weeks here to help orientate you and then weekly meetings with a mentor.

  • Dyslexia and specific learning difficulties (SpLD)

    If you think you may have dyslexia or a SpLD contact us.

    Dyslexia is a specific type of learning difficulty that primarily affects the skills involved in accurate and fluent word reading and spelling. Characteristics of dyslexia include difficulties in areas such as the awareness of the sound structure of spoken words, verbal memory and verbal processing speed.

  • Physical, hearing or visual impairment

    We will work with you to establish the support you require if you have a:

  • Autistic Spectrum Disorder or Aspergers Syndrome

    We will work with you to establish the support you require, this may include:

    • a campus assistant to help with orientation and settling in, including accessing social events during your initial time at University
    • liaison with your department regarding your impairment and adjustments they can make to help you access the course
    • information regarding accommodation
    • advice on the assistance provided by Student support Workers
    • liaison with social services if appropriate
    • your named adviser can give you more information on learning support and examination arrangements
    • coversheets for your assignments, these advise what consideration you are to be given for your written work

  • Other disabilities and long-term medical conditions

    You don't have to disclose to the University if you have a disability or long-term medical condition but we encourage you to tell us. We are a confidential service, if you want to discuss things you can contact us. We won't advise anyone else without your consent.

    We will work with you to establish the support you require. This may include:

  • Mental health

    Mental health can vary from person to person and can range from a person's ability to deal with the day to day worries and stresses of life to more serious long-term conditions.

    Mental health difficulties are very common and it is thought that 1 in 4 people will experience a mental health problem every year.

    If you are experiencing difficulties with your mental health or are worried about the mental health of a flatmate or friend then contact us.

Personal Emergency Evacuation Plan

If you might have difficulties evacuating your accommodation or the teaching buildings in an emergency, we recommend you meet with the Fire Safety Officer to agree a Personal Emergency Evacuation Plan (PEEP). Please contact the Health and Safety Advisory Office to arrange a meeting at the start of your programme of study or if you become injured during your course.

If you have any questions please contact us.


Collage of letters

If you think you may have dyslexia or a Specific Learning Difficulty (SpLD), or if you have already been diagnosed, our Student Services Hub can provide you with advice and support to help you with your studies.

Mental health

Students in a lecture hall

Sometimes life at university can be difficult. You may feel homesick, worried about money or pressures of study, or that you are 'not fitting in'. These feelings are common but can develop into mental health problems. If you feel like this we can help you.

Financial support

Students walking to Ivor Crewe lecture hall

You may be eligible to apply for funding to help cover the costs incurred for additional support and resources as a result of your diagnosed disability or mental health condition. Find out what financial support could be available to you.

Academic support

Students in library

Once you are registered with the Student Services Hub, we can help to put in place support and arrangements for your day to day studies and exams. Find out what academic and learning support you could be eligible to receive.