Students Staff

Asking for information about us

Students, staff and the wider public have a right to ask for information about our University under the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations (EIR).

There is lots of information about us in our publication scheme and on other parts of our website. If you can't find the information you are looking for you can send a request to Don't forget to include your name, the information you require, and where you would like the information to be sent. You can phone in your request if it is under EIR, and you can use social media, but it helps us to identify and respond most speedily if you use our FOI email address.

Replying to you

We will always acknowledge your request. We may ask some extra questions to help us understand what information you are looking for. We have 20 working days in which to respond to your request. We will normally contact you by email, unless you ask us to contact you by another method. We do not normally charge a fee for this service.

Both the FOI and EIR have "exemptions" or "exceptions" – circumstances under which we can legitimately refuse to give you some or all of the information you have requested. When we do this we will always explain our reasons for refusing, and you always have a right to ask us to review our decision.

How to complain

If you are not happy with the response you receive from us you should ask our Registrar and Secretary to review your case. If you are still not happy you then have a right of complaint to the Office of the Information Commissioner.

Find out more about Freedom of Information and EIR

You can find out more from the information watchdog, the Office of the Information Commissioner.

Media requests

Our Communications Team are always happy to receive enquiries from the media.