HS195-6-AP-CO:
Participatory Research for Service Improvement
2023/24
Health and Social Care (School of)
Colchester Campus
Autumn & Spring
Undergraduate: Level 6
Current
Thursday 05 October 2023
Friday 22 March 2024
20
08 August 2023
Requisites for this module
(none)
(none)
(none)
(none)
(none)
BSC B740 Nursing (Adult),
BSC B740CO Nursing (Adult),
BSC B742 Nursing (Adult) (Including Year Abroad),
BSC B742CO Nursing (Adult) (Including Year Abroad),
BSC B760 Nursing (Mental Health),
BSC B760CO Nursing (Mental Health),
BSC B762 Nursing (Mental Health) (Including Year Abroad),
BSC B762CO Nursing (Mental Health) (Including Year Abroad),
MSCIB770 Nursing (Dual Award in Adult and Mental Health),
MSCIB770SO Nursing (Dual Award in Adult and Mental Health)
Monitoring and evaluating the quality of care practices and services, and making subsequent service changes are fundamental for improving the safety and quality of care. Improvements in care and treatment that enhance the outcomes that people experience can be transformative when the people whose experiences matter most are involved in the design of the service.
This module offers students the opportunity to work closely with people with lived experience, citizens and service users to consult on, develop, co-design and lead participatory quality improvement initiatives. In partnership with people, students will select questions and issues that are important to people, and co-design a proposal to address these issues in partnership with people with lived experience, quality and education leads in partner organisations and the support of an academic supervisor.
The aims of this module are:
- To draw together and integrate learning from earlier modules and critically consider how to use evidence in a planned service improvement design.
- To explore and design participatory approaches using EBP (Evidence-Based Practice) to a planned service improvement that aims to enhance experiences and outcomes for people who use and work in health and social care services.
By the end of this module, students will be expected to be able to:
- Critically consider the mechanisms that can be used to improve practices and services (e.g. audit).
- Critically consider the effective use of resources and need for sustainability in developing a project plan for practice while understanding the plan could be used to develop a business case.
- Demonstrate critical understanding of how to work in partnership with others for improvement in service provision.
- Recognise ethical andgovernance processes in service delivery and critically review the range of intended and unintended consequences, benefits, risks and hazards the recommendations for change.
Indicative syllabus content
- Understand and apply Evidence Based Practice (EBP)
- Ethical principles and governance
- Explore participatory working and research practices
- Influencing organisational change
- Quality improvement methodologies
- Principles of measurement e.g., audit for service improvement
- EBP project planning
- Identification of potential hazards and management of risk
- Resource allocation in health systems
- Project planning and understand the concept of developing a business case
The module will be delivered via:
Lectures
Students will be introduced to the principles that underpin successful and participatory project planning in a series of keynote lectures with supporting workshops and online resources
Seminars
Students will discuss engagement and partnership with “others” meeting people with lived experience, clinicians and those who work in partner organisations.
Tutorials
Students will lead their project design and discuss regularly under the supervision of an academic supervisors to determine the shape of the planned service improvement.
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Welford, C., Murphy, K. and Casey, D. (2011) ‘Demystifying nursing research terminology. Part 1’,
Nurse Researcher, 18(4), pp. 38–43. Available at:
https://journals.rcni.com/doi/full/10.7748/nr2011.07.18.4.38.c8635.
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LoBiondo-Wood, G. and Haber, J. (2018)
Nursing research: methods and critical appraisal for evidence-based practice. 9th edition. St. Louis, Missouri: Elsevier. Available at:
https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=6359551.
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Dean, A.M. and Chapman, R.L. (2002)
Innovation and Quality Improvement in Service Organizations. Emerald Publishing. Available at:
https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=232304.
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Gottwald, M. and Lansdown, G. (2021)
Clinical Governance: Improving the quality of healthcare for patients and. 2nd edition. Milton Keynes: Open University Press. Available at:
https://app.kortext.com/Shibboleth.sso/Login?entityID=https://idp0.essex.ac.uk/shibboleth&target=https://app.kortext.com/borrow/1013327.
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Martin, V.
et al. (2010)
Managing in health and social care. 2nd ed. New York: Routledge. Available at:
https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=311665&site=ehost-live.
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Lynn Craig; Alison Machin (2020) ‘Developing and sustaining nurses’ service improvement capability: a phenomenological study’,
British Journal of Nursing [Preprint]. Available at:
https://doi.org/10.12968/bjon.2020.29.11.618.
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Gage, W. (2013) ‘Using service improvement methodology to change practice’,
Nursing Standard, 27(23), pp. 51–57. Available at:
https://journals.rcni.com/doi/full/10.7748/ns2013.02.27.23.51.e7241R1.
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Springall, F. (2018) ‘Developing a service improvement initiative for people with learning disabilities in hospice settings’,
Nursing Standard, 32(30), pp. 49–54. Available at:
https://search-ebscohost-com.uniessexlib.idm.oclc.org/login.aspx?direct=true&db=cul&AN=128635419&site=ehost-live&authtype=sso&custid=s9814295.
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The difference between research, quality improvement, service evaluation and audit in healthcare (no date). Available at:
https://www.youtube.com/watch?v=_Rronp9X-Jc.
The above list is indicative of the essential reading for the course.
The library makes provision for all reading list items, with digital provision where possible, and these resources are shared between students.
Further reading can be obtained from this module's
reading list.
Assessment items, weightings and deadlines
| Coursework / exam |
Description |
Deadline |
Coursework weighting |
| Coursework |
Adult Nursing (Southend): Summative assignment |
|
100% |
Additional coursework information
The coursework comprises:
A project plan focused on the re-design of an element of service provision that enhances the experiences and outcomes of those involved in the service.
Exam format definitions
- Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
- In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
- In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
- In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary,
for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.
Your department will provide further guidance before your exams.
Overall assessment
Reassessment
Module supervisor and teaching staff
Yes
No
No
Mr Donald George Hamilton
London South Bank University
Senior Lecturer
Available via Moodle
Of 48 hours, 46 (95.8%) hours available to students:
2 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.
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