EG402-6-FY-CO:
Human Resource Management

The details
2019/20
Edge Hotel School
Colchester Campus
Full Year
Undergraduate: Level 6
Current
Thursday 03 October 2019
Friday 26 June 2020
15
16 April 2019

 

Requisites for this module
(none)
(none)
(none)
(none)

 

(none)

Key module for

BA N8N6 Events Management with Hospitality,
BA N8N6SS Events Management with Hospitality,
BA N8N6TE Events Management with Hospitality,
BA N8N6TU Events Management with Hospitality

Module description

This module provides an understanding of the need for a strategic approach to human resources and workforce planning. You will be supported in analysing concepts such as retention, engagement and performance management as well as succession planning.

Module aims

This module aims to enable you to:
1. Evaluate the concept of Human Resource management and relevant employment legislation.
- Critically review role of Human Resources Management within the business;
- Recruitment and selection, Employee Relations, Performance Management, Employee Engagement, Talent Management and Succession Planning;
- Learning and Development as an integral function of Human Resources;
- Analyse the role of relevant employment legislation and HR good practice in driving Human Resources Management effectiveness in hospitality operations.

2. Critically evaluate the impact of strategic talent acquisition, performance management and employee relations on event and hospitality operations.
- Talent needs analysis and techniques used to attract right candidate;
- Contemporary issues, recruitment trends and the impact of existing competition on successful talent resourcing;
- Key performance indicators measuring Human Resources effectiveness and alignment with the business strategic objectives within hospitality;
- Critical analysis of relationship between the organisation and its employees. Employee Relations strategy, policy and practice and conflict management.

3. Critically analyse the role of HR strategic tools to manage employee engagement and employee retention within event and hospitality operations.
- Analyse employee engagement by identifying areas that complement performance metrics;
- Role of communication between employer brand and its workforce and relationship strategy. Gathering and analysis of valuable data for the purpose of business development and high level of engagement and identification with the brand;
- Evaluate impact of performance and reward systems on the business, department and individual levels within hospitality.

4. Apply strategic concepts of talent development and succession planning to event and hospitality operations.
- Strategic planning of internal talent development, compliance with delivery of regulated training and enabling learning culture within hospitality operations. Role of CPD in successful management of talents and recruitment budget in consideration of cost;
- Formulation of a strategic approach to talent development and the role of HR support in retention of talents within the business;
- Critical analysis of contemporary issues within the hospitality industry influencing current trends in talent development and succession planning effectiveness.

Module learning outcomes

At the conclusion of this module you should be able to:
1. Evaluate the concept of Human Resource management and relevant employment legislation.
2. Critically evaluate the impact of strategic talent acquisition, performance management and employee relations on event and hospitality operations.
3. Critically analyse the role of HR strategic tools to manage employee engagement, and employee retention, within event and hospitality operations.
4. Apply strategic concepts of talent development and succession planning to event and hospitality operations.

Module information

No additional information available.

Learning and teaching methods

Learning and teaching will take the shape of professional practice in all practical areas of the Wivenhoe House supported by the academic and professional practitioner's feedback and expertise. Wivenhoe House will be used to contextualize theory and illustrate and develop professional practice. Group and /or individual tutorials will be used to support the development of the work based portfolio and on-line learning resources.

Bibliography

This module does not appear to have a published bibliography.

Assessment items, weightings and deadlines

Coursework / exam Description Deadline Weighting
Coursework Report
Coursework Report

Overall assessment

Coursework Exam
100% 0%

Reassessment

Coursework Exam
100% 0%
Module supervisor and teaching staff
Jenny Kaye
Edge Hotel School, ehs@essex.ac.uk

 

Availability
No
No
No

External examiner

Dr David Graham
Sheffield Hallam University
Principal Lecturer - Hospitality Management ext. 6090
Resources
Available via Moodle
Of 27 hours, 27 (100%) hours available to students:
0 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s).

 

Further information
Edge Hotel School

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