BE241-6-SP-SO:
Communication and Intercultural Skills
2023/24
Essex Business School
Southend Campus
Spring
Undergraduate: Level 6
Current
Monday 15 January 2024
Friday 22 March 2024
15
20 June 2023
Requisites for this module
(none)
(none)
(none)
(none)
(none)
BSC N832 Tourism Management,
BSC N834 Tourism Management (Including Placement Year)
This module emphasizes that understanding of different cultures is of critical importance to the current globalized economy and especially to the tourism industry, given its multinational and multicultural characteristics.
By equipping students with communication and intercultural skills, this module further provides them with insights on how to effectively manage diverse cultures in an ever-changing and highly competitive global work reality.
The aims of this module are:
- To develop students' cultural self-awareness, while building on theories of culture.
- To prepare and nurture students' confidence within the perspective of managing across national boundaries in a highly interconnected world.
By the end of this module, students will be expected to be able to:
- Have critical understanding of the key determinants of intercultural awareness and of the close relationship between culture and communication.
- Understand systems universal to all cultural groups and their relationship to communicating and negotiating in a globalised reality.
- Have a critical awareness of cultural shocks and the impact values have in communicating effectively with people from other cultures.
- Have a critical awareness of ethical issues in the development of intercultural competence to prevent the emergence of bias hampering the growth of mutual understanding.
No additional information available.
This module will be delivered via:
- Lectures from departmental staff and guest speakers, together with a combination of;
- Seminars; discussion of case studies; discussion of journal articles; class exercises; individual and group work; signposting to additional resources.
The above list is indicative of the essential reading for the course.
The library makes provision for all reading list items, with digital provision where possible, and these resources are shared between students.
Further reading can be obtained from this module's
reading list.
Assessment items, weightings and deadlines
| Coursework / exam |
Description |
Deadline |
Coursework weighting |
| Coursework |
Individual Essay |
|
100% |
Exam format definitions
- Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
- In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
- In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
- In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary,
for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.
Your department will provide further guidance before your exams.
Overall assessment
Reassessment
Module supervisor and teaching staff
Dr Manuela Nocker, email: mnocker@essex.ac.uk.
Dr Manuela Nocker
mnocker@essex.ac.uk
Yes
No
No
Dr Vikrant Shirodkar
University of Sussex
Senior Lecturer In International Business
Available via Moodle
Of 21 hours, 21 (100%) hours available to students:
0 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.
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The University will endeavour to keep such changes to a minimum, and will also keep students informed appropriately by updating our programme specifications and module directory.
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