Leadership in Service Enhancement

The details
Health and Social Care (School of)
Colchester Campus
Full Year
Undergraduate: Level 5
Thursday 03 October 2019
Friday 26 June 2020
11 March 2020


Requisites for this module



Key module for

BSC B939 Occupational Therapy

Module description

All staff within health, social care and other practice settings have a responsibility to contribute to the governance processes in place to ensure the quality, efficiency and effectiveness within current service delivery. You will draw on previous learning and placement experiences to develop your leadership skills in relation to enhancing service delivery, within a local and regional context. The skills and learning from this module will be further developed in the next module 'Advancing Occupational Therapy Practice' where you will extend your knowledge to understand and apply national and international trends and contexts.

Module aims

This module is designed to enable students to develop effective leadership skills through the identification and development of an appropriate service enhancement idea drawn from practice placement experiences. Students will extend their understanding of the considerations required to positively affect change to enhance service delivery and benefit service users.

Module learning outcomes

On successful completion of this module, the [learner] will be able to:

Critically evaluate the evidence base that underpins practice innovation and service enhancement

Draw on practice placement experiences and module content, to progress an appropriate idea that enhances practice or services

Justify the added value of the service enhancement idea to service user and organisation

Module information

This module runs 3 days per week in the Spring and Summer terms. You will draw upon placement experiences to identify and develop appropriate ideas for service enhancement. You will be involved with organising a poster presentation event held at the end of the module, where you will have the opportunity to share your service enhancement ideas with invited audience members.

Learning and teaching methods

Continuing with the developmental approach of the programme, within this module you will draw upon knowledge, understanding and experiences gained from previous learning and placement experiences, in order to further develop your understanding and involvement in maintaining the quality, effectiveness and efficiency of health, social care and other practice contexts. This module will provide opportunities for health professionals and service users to share their knowledge and experiences relating to the quality, efficiency and effectiveness of practice. The interactive nature of this module is supported by small group work, tutorials and seminars which will form the basis of the learning methods within this module. A poster presentation event will be organised for the end of the module, where you will have the opportunity to share your service enhancement ideas with invited academic interprofessional staff, external health professionals, service users and other students.


  • Occupational Therapy | Standards & Ethics | BAOT / RCOT, https://www.rcot.co.uk/practice-resources/rcot-publications/downloads/rcot-standards-and-ethics
  • Creek, Jennifer. (2014) Creek's occupational therapy and mental health, Oxford: Churchill Livingstone.
  • (2013) Leading, managing, caring: understanding leadership and management in health and social care, Abingdon: Routledge.
  • Gopee, Neil; Galloway, Jo. (2017) Leadership and management in healthcare, London: SAGE.
  • Barr, Jill; Dowding, Lesley. (©2016) Leadership in health care, Thousand Oaks: Sage Publications.
  • Jones, Louise; Bennett, Clare L. (2012) Leadership in health and social care: an introduction for emerging leaders, Banbury: Lantern.
  • Sullivan, Eleanor J.; Garland, Gayle. (2013) Practical leadership and management in healthcare: for nurses and allied health professionals, Harlow: Pearson.

The above list is indicative of the essential reading for the course. The library makes provision for all reading list items, with digital provision where possible, and these resources are shared between students. Further reading can be obtained from this module's reading list.

Assessment items, weightings and deadlines

Coursework / exam Description Deadline Weighting
Coursework   Service Enhancement Poster Plan    100% 

Overall assessment

Coursework Exam
100% 0%


Coursework Exam
100% 0%
Module supervisor and teaching staff
Miss Sarah Croot, email: sarah.croot@essex.ac.uk.
HSC Occupational Therapy staff
Hannah Duncan/Jack Hickson E: ipladmin@essex.ac.uk



External examiner

Ms Jeannette Carol Head
Canterbury Christ Church University
Lecturer/Senior Lecturer MSc Health and Wellbeing Programme Director
Available via Moodle
Of 484 hours, 45 (9.3%) hours available to students:
439 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s).


Further information

Disclaimer: The University makes every effort to ensure that this information on its Module Directory is accurate and up-to-date. Exceptionally it can be necessary to make changes, for example to programmes, modules, facilities or fees. Examples of such reasons might include a change of law or regulatory requirements, industrial action, lack of demand, departure of key personnel, change in government policy, or withdrawal/reduction of funding. Changes to modules may for example consist of variations to the content and method of delivery or assessment of modules and other services, to discontinue modules and other services and to merge or combine modules. The University will endeavour to keep such changes to a minimum, and will also keep students informed appropriately by updating our programme specifications and module directory.

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