EG204-6-FY-CO:
Hotel Operations 3

The details
2023/24
Edge Hotel School
Colchester Campus
Full Year
Undergraduate: Level 6
Current
Thursday 05 October 2023
Friday 28 June 2024
15
09 November 2023

 

Requisites for this module
(none)
(none)
(none)
(none)

 

(none)

Key module for

BA N863JD Hotel Management,
BA N863OS Hotel Management,
BA NV62JS Hotel Management

Module description

This module will enable you to critically evaluate and apply knowledge and skills in strategic and performance management in your development as a leader of high performance teams to deliver business excellence.

You will analyse and apply key concepts, tools and processes to develop relevant, realistic, coherent and creative business strategy. The module will develop skills and knowledge to enable you to critically analyse business performance, interpret the key performance indicators and utilise appropriate tools, techniques and technology for effective planning and review of finance and quality. You will evaluate approaches and characteristics of effective leadership of high performance teams.

Module aims

This module aims to enable you to:
1. Critically review and capably apply underlying theories, approaches, models and tools that inform current best practice in project and risk management of the strategic plan.
- Apply analytical tools for planning: eg soft systems charting;
- Undertake hotel management planning, including: project planning, strategic decision making and risk assessment;
- Hotel management processes, including: programming, scheduling, marketing, communications and public relations, commercial strategies, risk, health and safety, monitoring, evaluation and review.

2. Critically evaluate and apply in practice the underlying principles of ethics and social responsibility in business decision making.
- Ethics and Social responsibility – constructs, principles;
- Nature of the management decision process;
- Hospitality environmental issues.

3. Calculate, analyse and interpret financial and operational data and performance indicators to inform management decisions and problem solving.
- Calculating and Interpreting Financial Reports and Operational Performance Ratios e.g. Corporate and Unit Financial statements (BS, P&L, CF) Departmental Financial Reports, Profitability Ratios, Liquidity Ratios, Efficiency Ratios, Benchmarks.

4. Critically examine the role of the leader in developing and delivering successful strategic performance within hotel operations.
- Leadership theory and the practice of effective dynamic leadership;
- The role of the leader in developing and delivering business strategy;
- Leadership approaches for effective change management.

Module learning outcomes

At the conclusion of this module you should be able to:
1. Critically review and capably apply underlying theories, approaches, models and tools that inform current best practice in project and risk management of the strategic plan.
2. Critically evaluate and apply in practice the underlying principles of ethics and social responsibility in business decision making.
3. Calculate, analyse and interpret financial and operational data and performance indicators to inform management decisions and problem solving.
4. Critically examine the role of the leader in developing and delivering successful strategic performance within hotel operations.

Module information

No additional information available.

Learning and teaching methods

Learning and teaching will take the shape of either classroom based or online lectures and seminars where Wivenhoe House will be used to contextualize theory and illustrate practice. Self-managed learning will supplement seminars where you will be provided with guidance on required reading and on-line learning resources.

Bibliography

This module does not appear to have a published bibliography for this year.

Assessment items, weightings and deadlines

Coursework / exam Description Deadline Coursework weighting
Coursework   Business Report  24/05/2024   
Exam  Main exam: In-Person, Open Book, 75 minutes during Summer/Long Vacation 
Exam  Reassessment Main exam: In-Person, Open Book, 75 minutes during September (Reassessment Period) 

Exam format definitions

  • Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
  • In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
  • In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
  • In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary, for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.

Your department will provide further guidance before your exams.

Overall assessment

Coursework Exam
50% 50%

Reassessment

Coursework Exam
50% 50%
Module supervisor and teaching staff
Mr Dimitri Lera, email: ldimit@essex.ac.uk.
Dimitri Lera
Edge Hotel School, ehs@essex.ac.uk

 

Availability
No
No
No

External examiner

Mr James Ellerby
Resources
Available via Moodle
Of 10 hours, 8 (80%) hours available to students:
2 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.

 

Further information
Edge Hotel School

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