EG200-4-FY-CO:
Hotel Operations 1
2023/24
Edge Hotel School
Colchester Campus
Full Year
Undergraduate: Level 4
Current
Thursday 05 October 2023
Friday 28 June 2024
15
31 March 2021
Requisites for this module
(none)
(none)
(none)
(none)
(none)
BA N863OS Hotel Management,
FDA N86GSS Hotel Management
This module will enable you to acquire the understanding and knowledge of the operational characteristics of a high quality hotel business enabling the business to achieve its objectives. You will understand and use basic financial and costing skills and utilise relevant technology to enhance business performance.
This module aims to enable you to:
1. Understand the key resources of a hotel operation.
- Professional knowledge, skills and understanding in food and beverage, front of house and accommodation services;
- Professional knowledge and understanding in hotel support services e.g. marketing, finance, human resources.
2. Evaluate the importance and significance of marketing, financial and human resource management functions within hotel operations.
- The interrelationship between the principle functions within the hotel;
- The functional roles of a different hotel departments;
- An overview of the systems and processes used in hotels for the management of functions and resources;
• The use of technology in hotel operational functions;
• Environmental impact on hospitality.
3. Analyse operational data to determine business performance.
- Understand and interpret financial concepts e.g. profit, sales mix, volume of sales, cash flow and undertake simple calculations;
- Appreciate the importance of and interpret basic financial documents e.g. balance sheet, profit and loss. Calculate a simple profit and loss account;
- Understand cost behaviour and classification and calculate costs and selling prices. Calculate and interpret operational ratios.
At the conclusion of this module you should be able to:
1. Understand the key resources of a hotel operation.
2. Evaluate the importance and significance of marketing, financial and human resource management functions within hotel operations.
3. Analyse operational data to determine business performance.
No additional information available.
Learning and teaching will take the shape of either classroom based or online lectures and seminars where Wivenhoe House will be used to contextualize theory and illustrate practice. Self-managed learning will supplement seminars where you will be provided with guidance on required reading and on-line learning resources.
This module does not appear to have a published bibliography for this year.
Assessment items, weightings and deadlines
| Coursework / exam |
Description |
Deadline |
Coursework weighting |
| Coursework |
Individual Presentation |
01/12/2023 |
|
| Exam |
Main exam: In-Person, Open Book, 60 minutes during Spring Special
|
| Exam |
Reassessment Main exam: In-Person, Open Book, 60 minutes during September (Reassessment Period)
|
Exam format definitions
- Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
- In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
- In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
- In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary,
for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.
Your department will provide further guidance before your exams.
Overall assessment
Reassessment
Module supervisor and teaching staff
Mr Dimitri Lera, email: ldimit@essex.ac.uk.
Philip Berners
Edge Hotel School, ehs@essex.ac.uk
No
No
No
Available via Moodle
Of 36 hours, 26 (72.2%) hours available to students:
10 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s).
Edge Hotel School
* Please note: due to differing publication schedules, items marked with an asterisk (*) base their information upon the previous academic year.
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