EG125-4-FY-CO:
Hospitality Operations
2024/25
Edge Hotel School
Colchester Campus
Full Year
Undergraduate: Level 4
Current
Thursday 03 October 2024
Friday 27 June 2025
15
22 March 2024
Requisites for this module
(none)
(none)
(none)
(none)
(none)
BA N886 Hospitality Management,
BA NA86 Hospitality Management (Including Year Abroad),
FDA N887 Hospitality Management
This module will enable you to acquire the understanding and knowledge of the operational characteristics of a high quality hotel business enabling the business to achieve its objectives. You will understand and use basic KPIs and costing skills and utilise relevant technology to enhance business performance.
The aims of this module are to enable students to:
- Understand the key resources of a hotel operation:
- Professional knowledge, skills and understanding in food and beverage, front of house and accommodation services.
- Professional knowledge and understanding in hotel support services e.g. marketing, finance, human resources.
- Evaluate the importance and significance of marketing, financial and human resource management functions within hotel operations:
- The interrelationship between the principle functions within the hotel.
- The functional roles of a different hotel departments.
- An overview of the systems and processes used in hotels for the management of functions and resources.
- The use of technology in hotel operational functions.
- Environmental impacts on hospitality.
- Analyse operational data to determine business performance:
- Understand and interpret Key KPIs and undertake simple calculations.
- Appreciate the importance of and interpret basic financial documents e.g. balance sheet, profit and loss. Calculate a simple profit and loss account.
- Understand cost behaviour and pricing policies.
By the end of this module, students will be expected to be able to:
- Understand the key resources of a hotel operation.
- Evaluate the importance and significance of marketing, financial and human resource management functions within hotel operations.
- Analyse operational data to determine business performance.
No additional information available.
The module will be delivered via:
- Classroom based lectures and seminars, where Wivenhoe House will be used to contextualize theory and illustrate practice.
Self-managed learning will supplement seminars where you will be provided with guidance on required reading and on-line learning resources.
This module does not appear to have a published bibliography for this year.
Assessment items, weightings and deadlines
| Coursework / exam |
Description |
Deadline |
Coursework weighting |
| Coursework |
Individual Presentation |
17/01/2025 |
100% |
| Written Exam |
Exam |
|
|
| Exam |
Main exam: In-Person, Open Book, 60 minutes during Summer (Main Period)
|
| Exam |
Reassessment Main exam: In-Person, Open Book, 60 minutes during September (Reassessment Period)
|
Exam format definitions
- Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
- In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
- In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
- In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary,
for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.
Your department will provide further guidance before your exams.
Overall assessment
Reassessment
Module supervisor and teaching staff
Mr Alexander Horswill, email: a.horswill@essex.ac.uk.
Alexander Horswill
Edge Hotel School, ehs@essex.ac.uk
Yes
No
No
Available via Moodle
Of 12 hours, 10 (83.3%) hours available to students:
2 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.
Edge Hotel School
Disclaimer: The University makes every effort to ensure that this information on its Module Directory is accurate and up-to-date. Exceptionally it can
be necessary to make changes, for example to programmes, modules, facilities or fees. Examples of such reasons might include a change of law or regulatory requirements,
industrial action, lack of demand, departure of key personnel, change in government policy, or withdrawal/reduction of funding. Changes to modules may for example consist
of variations to the content and method of delivery or assessment of modules and other services, to discontinue modules and other services and to merge or combine modules.
The University will endeavour to keep such changes to a minimum, and will also keep students informed appropriately by updating our programme specifications and module directory.
The full Procedures, Rules and Regulations of the University governing how it operates are set out in the Charter, Statutes and Ordinances and in the University Regulations, Policy and Procedures.