Update -
The scheduled maintenance has been completed.
Mar 28, 09:33 GMT
Completed -
The scheduled maintenance has been completed.
Mar 28, 08:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 GMT
Scheduled -
We will be switching off the phone system again at Colchester for up to 1 hr, to gather further performance logs of the back up systems in Southend and Loughton, as the preceding attempt was inconclusive.
During this time, there will be no inbound or outbound calls from Colchester Campus affecting the following:
All fixed telephone handsets and group numbers in Colchester All BRIA softphone users will be affected All BCT users will be affected - including Campus switchboard and Sports Centre Voicemail service - no messages can be left or reviewed
Teams telephony users will not be able to call a Colchester extension number,
Teams to Teams calls will still work.
Mar 25, 11:38 GMT
Completed -
The scheduled maintenance has been completed.
Mar 21, 08:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:00 GMT
Scheduled -
We will be switching off the phone system at Colchester for up to 1 hr, to re-run system checks on the back up systems in Southend and Loughton.
During this time, there will be no inbound or outbound calls from Colchester Campus affecting the following:
All fixed telephone handsets and group numbers in Colchester All BRIA softphone users will be affected All BCT users will be affected Voicemail service - no messages can be left or reviewed
Teams telephony users will not be able to call a Colchester extension number,
Teams to Teams calls will still work.
Calls to the Campus Emergency number 2222, will automatically redirect to the Information Centre backup line and Security mobile phone.
We apologise for any inconvenience this may cause.
Mar 18, 11:27 GMT
Completed -
The scheduled maintenance has been completed.
Mar 20, 17:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 10:30 GMT
Scheduled -
Our SharePoint 2016 SSRS Service (sites and reports hosted on https://ssrs.essex.ac.uk) may be unavailable for one or more brief periods while we carry out essential maintenance. Users are advised to wait a few minutes and then retry.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 18, 10:05 GMT
Completed -
The scheduled maintenance has been completed.
Mar 20, 09:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 07:30 GMT
Scheduled -
Our Parallels service may be unavailable while we carry out essential maintenance. During this time software available through Parallels will not be accessible.
We're sorry for any inconvenience this may cause. We'll post an update as soon as the work is complete.
Mar 19, 11:34 GMT
Resolved -
This incident has been resolved.
Mar 15, 16:03 GMT
Monitoring -
A change has been made and you should now be able to log in successfully. We are monitoring the situation however if you do experience any errors when logging in please email caquery@essex.ac.uk.
Mar 15, 11:46 GMT
Investigating -
We're aware of an issue affecting iTrent, HR Organiser and People Manager meaning that some users are unable to login, or are getting error messages after logging in. We are currently investigating.
Sorry for any inconvenience this may be causing you. We'll post another update as soon as we know more.
Mar 15, 09:58 GMT