Students Staff

Printing

Buy print credit online

computer mouse

Buy print credit online with a credit or debit card from our secure web shop and get 5% extra credit, free!

Information about our printing services including:

  • printing
  • charges and print credit
  • mobile printing
  • scanning & photocopying

If you're looking for professional print and design services, for example promotional flyers, posters and bespoke merchandising, see Print Essex.

Help and information


We provide printing services for staff and students.

Printing for students

  • Your printing account

    Log in to your printing account with your Essex ID and password to:

    • check your current print credit balance
    • review your transaction history
    • check recent and pending print jobs
    • print from a web browser

  • Printer locations

    We provide desktop printers and multi-function printers (MFD) at the following locations:

    Colchester Campus

    • All IT labs (at least 1 desktop printer in every IT lab)
    • Silberrad Student Centre (2 MFDs)
    • Albert Sloman Library (15 MFDs)
    • Orangery (1 desktop printer)
    • Limehouse (1 desktop printer)

    Southend Campus

    • The Forum: Open Study Space (1 MFD), Info Point (1 MFD)
    • Gateway Building: IT Lab 1 (1 desktop printer), IT Lab 2 (1 desktop printer), Common room (1 MFD)
    • Clifftown Studios: Clifftown Lab (1 MFD)

    Loughton Campus

    • Hatfields House: Lab 1 (1 desktop printer)
    • Roding House: GRR (1 desktop printer)

  • Using multi function printers

    Our touch card printers are multi-function printers (MFD) that feature:

    • Touch-card access: tap your student card on the card reader to log in.
    • Follow-me enabled: access your recent print jobs from any touch card printer on campus.
    • A3 printing and photocopying
    • Scan to email and USB

    To use any of these features or to collect your print you must first log in to the printer either by tapping your student card on the card reader, or entering your Essex ID and password on the touch screen.

    Unlike our desktop printers that print your documents instantly, when you print to a touch card printer your document will be held in queue and you must log in to the printer to release it. Documents are held in the queue for eight hours, after then it will be deleted and the cost of the print will be refunded to your printing account.

  • Colour printing

    We provide colour printing at the following locations:

    Colchester Campus

    • IT Lab C
    • Silberrad Student Centre
    • Albert Sloman Library

    Southend Campus

    • The Forum: Open Study Space, Info Point
    • Gateway Building:Common room
    • Clifftown Studios: Clifftown Lab

    Loughton Campus

    Colour printing is not available at Loughton Campus.

  • A3 printing

    We provide A3 printing at the following locations:

    Colchester Campus

    • Silberrad Student Centre
    • Albert Sloman Library

    Southend Campus

    • The Forum: Open Study Space, Info Point
    • Gateway Building:Common room
    • Clifftown Studios: Clifftown Lab

    Loughton Campus

    A3 printing is not available at Loughton Campus.

  • Reporting a problem

    If there's a problem with the printer or if it's out of paper, contact the IT Helpdesk.

Printing is now free!

Good news! As of January your printing is free! #EssexLovesYou

Fair usage

Please be sensible about how much you print and think of your carbon footprint. Usage is monitored and subject to a fair use policy.

If you exceed a fair usage, your account may be suspended and you will not be able to print using University printers.

We have analysed the average number of pages printed per year in 2017-18 and these figures were, Undergraduates (177), Post Graduate Taught (340) and Post Graduates Research students (480). Printing less than this is considered "fair use".

Credit refunds

Any unused credit left in your account that you have paid for yourself, will be funded. You will not receive a refund for any unused credit that has been paid in by other means, for example by your Department.

  • Credit refunds

    Student Jimmy has credit of £4.55
    This is from Cash of £10
    Web pay £5
    And printing costs of £10.45
    Jimmy gets £4.55

    Jane has credit of £2.70
    This is from Department funds of £10
    Jane has printed £7.30
    Jane Smith gets nothing £0

    Billy has credit of £7.95
    This from Department funds of £20
    Billy has put £5 on in cash
    Billy has printed £17.05
    Billy gets £5

Our WebPrint service lets you print to any of our printers on campus from your own laptop, smartphone or tablet using a web browser.

See how to print using WebPrint.

Scanning

You can scan using either a:

  • Desktop scanner
  • Touch card printer

Scan using a desktop scanner

All of our IT labs are equipped with at least one desktop scanner which is connected to a designated scanning computer. These scanners can be used to:

  • scan images and photographs
  • scan text using Optical Character Recognition (OCR)

For instructions see how to use a desktop scanner.

Scan using a touch card printer

You can also scan using our touch card multi-function printers to:

  • scan to USB: insert your USB stick, scan your document and select save to USB.
  • scan to email: scan your document and then select an email recipient from the address book.

Photocopying

We provide photocopying facilities at the following locations:

Colchester Campus

  • Silberrad Student Centre
  • Albert Sloman Library

Southend Campus

  • Common Room (Gateway Building)
  • Info Point, Open Study Space, Reading Space, Forum Pods (The Forum)

Loughton Campus

  • Available in the Library and IT Centre.

A better, greener printing service is on its way

Printing is set to become easier and more secure as part of our new centrally managed printing services – launching in student areas in March, and staff areas from April. Find out more.

  • How do I print to the new devices?

    A new printer called “SecurePrint” will appear in the list of printers on every staff and student facing PC connected to the University network
    Select this printer when printing (which defaults to Black and White, A4, duplex) and click print
    Your print job is now help in a secure queue for up to 48 hours
    You can release your print job at any of the 180+ Canon devices across the three Campuses
    To log in to a Canon device, tap your University card on the device (where labelled), or enter your Essex username and password using the on-screen keyboard
    You can then view and release your queued print jobs, or use the devices other features such as Photocopy or Scan
    Once released, your print job will be deleted from the queue and will be printed out on that device
    Your session will automatically log-out after 20 seconds of inactivity, or you can choose log-out from the menu


  • How does mobile printing work?

    Send the file you need to print as an attachment on an email from your University Email account to mobileprinting@essex.ac.uk
    The attached file will then appear in your Secure Print queue for up to 48 hours and can be released at any of the 180+ Canon devices across the three Campuses
    You can use mobile printing to send print jobs from a Laptop. Tablet, Smart Phone or from home
    Standard Office file types, images and PDFs are supported


  • How do I photocopy on the new devices?

    To log in to any of the 180+ Canon devices across the three Campuses, tap your University card on the device (where labelled), or enter your Essex username and password using the on-screen keyboard
    You can then choose Photocopy from the menu (which defaults to 1 copy, Black and White, A4)
    All Canon devices have a duplex document feeder on top into which you can place 100 pages for automatic duplex (or simplex) copying. You can also open the top of the device to copy larger items such as books or magazines on the flat-bed glass scanner
    Your session will automatically log-out after 20 seconds of inactivity, or you can choose log-out from the menu


  • How do I scan on the new devices?

    To log in to any of the 180+ Canon devices across the three Campuses, tap your University card on the device (where labelled), or enter your Essex username and password using the on-screen keyboard
    You can then choose from either Scan to Email, Scan to USB, or Scan to Box from the menu
    All Canon devices have a duplex document feeder on top into which you can place 100 pages for automatic duplex (or simplex) scanning. You can also open the top of the device to scan larger items such as books or magazines on the flat-bed glass scanner
    Your session will automatically log-out after 20 seconds of inactivity, or you can choose log-out from the menu


  • What happens if I don’t have or can’t find my staff card?

    Unlocking the Canon devices is much quicker using your staff card, but they can be unlocked via your Essex username and password using the on-screen keyboard
    HR are aware of staff that require a new staff card, and those staff will be contacted individually
    If you can’t find your card or it has been damaged, please contact HR to arrange for a new staff card to be produced


  • What happens about Paper?

    Paper is provided centrally at no charge
    Canon devices in corridors, shared areas, and those that are student facing will be topped up during the week and are monitored to ensure paper is always available
    A stock of paper can be held locally for Canon devices that are located with a department/section, to replace paper in this stock please follow depending on your Campus:

    Colchester Campus

    • Contact Central Stores and request paper, quoting MPCS number of the Canon device Central Stores will then deliver paper to the agreed drop off point (e.g. Department Office) the same day

    Loughton Campus

    • Contact mpcslc@essex.ac.uk and request paper, quoting MPCS number of the Canon device The Managed Print Copy Scan Service will then deliver paper to the agreed drop off point (e.g. Staff Office) the same day

    Southend Campus

    • Contact mpcssc@essex.ac.uk and request paper, quoting MPCS number of the Canon device The Managed Print Copy Scan Service will then deliver paper to the agreed drop off point (e.g. Department Office) the same day

  • What happens about Toner?

    Toner is provided centrally at no charge
    All Canon devices automatically order their own toner from Canon ahead of time
    Canon devices in corridors, shared areas, and those that are student facing are monitored to ensure toner does not run out, low toner is replaced by IT Services
    Toner will be delivered ahead of time to departments/sections who have a Canon device located in their area


  • How do I report a fault?

    Status of the Canon devices is monitored by both IT Services and Canon, location and status are also viewable on https://findyourway.essex.ac.uk/, you can also check this site to see if a fault has been resolved
    Canon devices in corridors, shared areas, and those that are student facing will be responded to by IT Services within 4-hours (core: Mon-Fri, 9am-5pm, key student areas: evenings and weekends)
    Departments/sections who have a Canon device located in their area will ideally have one or more Print Champions who have been trained on how to add paper, change toner, remove jams and other common easy-to-fix faults. Print Champions will receive status updates for the device in their area
    Print Champions/experienced users will be able to clear easy-to-fix faults faster than logging a ticket with IT Services, but if no Print Champions are available please contact desk@essex.ac.uk quoting MPCS number of the Canon device and description of the fault
    Faults requiring a Canon Engineer are also responded to within a 4-hours average (Mon-Fri, 9am-5pm)
    If you encounter a faulty Canon device you can use any of the other Canon devices around Campus to Print/Copy/Scan until the fault is resolved


  • What happens if there is an error while I’m printing?

    As the solution is designed to be secure, if a device encounters and error that cannot be immediately fixed by the user, the job will be deleted – requiring the user to resend the job and use a working device
    We expect very few users to experience such an error, but it may be worth checking paper levels before releasing a particularly large print job


  • What is the deployment schedule?

    Colchester Campus

    ""
    Delivery DateBuildingFloorRoomModel
    18/03/2019Silberrad Student CentreFloor 1, 1SC_L01_10C356i
    18/03/2019Silberrad Student CentreFloor 1, 1SC_L01_10C5560i
    18/03/2019Silberrad Student CentreFloor 1, 2SC_L01_26BC5560i
    18/03/2019Silberrad Student CentreFloor 1, 2SC_L01_26C5560i
    18/03/2019Silberrad Student CentreFloor 1, 2Sit DeskC356i
    18/03/2019Silberrad Student CentreFloor 1, 3SC_L01_47C5560i
    18/03/2019Silberrad Student CentreGround Floor 2SC_G00_11GC5560i
    18/03/2019Silberrad Student CentreGround Floor 2SC_G00_11GC5560i
    19/03/2019LibraryLevel 5, 1Main FloorC5560i
    19/03/2019LibraryLevel 5, 1Large Reading RoomC5560i
    19/03/2019Library ExtensionFloor 2Student ExtensionC5560i
    19/03/2019Library ExtensionFloor 3Library Extension 3rdC5560i
    19/03/2019Library ExtensionFloor 4Library Extension 4thC5560i
    19/03/2019Library ExtensionFloor 5Library Extension 5thC5560i
    19/03/2019Library ExtensionGround FloorPost Grad RoomC5560i
    19/03/2019Silberrad Student CentreFloor 3SC_L03_10C356i
    20/03/2019LibraryLevel 5, 1Main Floor StaffC5560i
    20/03/2019LibraryLevel 6Library Staff RoomC5560i
    20/03/2019LibraryLevel 6Student Area (Student Collections)C5560i
    20/03/2019LibraryLevel 6Library Staff RoomC3530i
    20/03/2019Main BuildingLevel 4, 24N.4.3C356i
    20/03/2019Main BuildingLevel 5, 15B.103 Lab AC356i
    20/03/2019Main BuildingLevel 5, 2Lab CC356i
    20/03/2019Main BuildingLevel 5, 2Lab CC356i
    21/03/2019Main BuildingLevel 22.403C356i
    21/03/2019Main BuildingLevel 2IT Lab E 4N.2.6C356i
    21/03/2019Main BuildingLevel 34N.3.9C356i
    21/03/2019Main BuildingLevel 33.303C356i
    21/03/2019Main BuildingLevel 3IT Lab H 3.403C356i
    21/03/2019Main BuildingLevel 3IT Lab I 3.402C356i
    21/03/2019Main BuildingLevel 4, 1OrangeryC356i
    21/03/2019Main BuildingLevel 5 AIT Lab N 5A.101C356i
    25/03/2019Main BuildingLevel 2IT Lab K 4S.2.8C356i
    25/03/2019Main BuildingLevel 2IT Lab M 4S.2.4C356i
    25/03/2019Main BuildingLevel 35S.3.4C356i
    25/03/2019Main BuildingLevel 4, 24SB.4.14C356i
    25/03/2019Main BuildingLevel 4, 24SB.4.14C356i
    25/03/2019North Teaching CentreGround FloorNTC.1.03C3530i
    25/03/2019Tony Rich Teaching CentreLevel 2TC.2.16C356i
    25/03/2019Tony Rich Teaching CentreLevel 2TC.2.11C356i
    26/03/2019Main BuildingLevel 64SW.6.6C356i
    26/03/2019Main BuildingLevel 64SW.6.6BDR-G2110
    26/03/2019Main BuildingLevel 64SA.6.8C5560i
    26/03/2019Main BuildingLevel 6Reception deskC356i
    26/03/2019Main BuildingLevel 6RecruitmentC3530i
    26/03/2019Main BuildingLevel 64N.6.2C356i
    26/03/2019Main BuildingLevel 6Opposite 4N.6.2C5560i
    26/03/2019Main BuildingLevel 6Corridor by 6.313AC3530i
    27/03/2019Main BuildingLevel 3Corridor by 4SW.3.7C356i
    27/03/2019Main BuildingLevel 4, 2Corridor by 5S.4.11C3530i
    27/03/2019Main BuildingLevel 5, 24SB.5.4C3530i
    27/03/2019Main BuildingLevel 5, 2KitchenC5560i
    27/03/2019Main BuildingLevel 5, 2Corridor by L&D officeC356i
    27/03/2019Main BuildingLevel 5, 24SB.5.11 Law ClinicC356i
    27/03/2019Main BuildingLevel 5, 25S.5.8C3530i
    27/03/2019Main BuildingLevel 6Corridor by 5S.6.13C5560i
    28/03/2019Main BuildingLevel 5, 15B.221C5560i
    28/03/2019Main BuildingLevel 5, 1Opposite 5.007C3530i
    28/03/2019Main BuildingLevel 5, 15B.121 SPAH Mail RoomC3530i
    28/03/2019Main BuildingLevel 5, 1Corridor by 5B.146C3530i
    28/03/2019Main BuildingLevel 66.106C3530i
    28/03/2019Main BuildingLevel 66.106C5560i
    28/03/2019Main BuildingLevel 66.106C5560i
    28/03/2019Main BuildingLevel 66.134C5560i
    04/04/20192001Level 65nw.6.4 Mail RoomC3530i
    04/04/20192001Level 7&85NW.7.18C3530i
    04/04/20192001Level 7&85NW.7.1C356i
    04/04/2019Main BuildingLevel 5, 15N.5.6C3530i
    04/04/2019Main BuildingLevel 7&8 CER5S.7.30C5560i
    04/04/2019Main BuildingLevel 7&8 CER5S.7.11BC3530i
    04/04/2019Main BuildingLevel 7&8 CER5N.7.15 or 7.16C5560i
    04/04/2019Main BuildingLevel 7&8 CER5N.7.17C3530i
    08/04/2019Bio SciLevel 23SW.2.07C356i
    08/04/2019Bio SciLevel 33SW.3.07C3530i
    08/04/2019Bio SciLevel 4, 13SW.4.01C356i
    08/04/2019Bio SciLevel 4, 13SW.4.11C5560i
    08/04/2019Bio SciLevel 63SW.6.14C3530i
    08/04/2019HSCLevel 4, 12S2.4.07C5560i
    08/04/2019HSCLevel 5, 22S2.5.Silent Study AreaC3530i
    08/04/2019Main BuildingLevel 4, 2Security Office Square 4C356i
    09/04/2019Main BuildingLevel 3Corridor by 3.208C3530i
    09/04/2019Main BuildingLevel 34N.3.0C356i
    09/04/2019Main BuildingLevel 33.305C356i
    09/04/2019Main BuildingLevel 4, 14.307AC5560i
    09/04/2019Main BuildingLevel 4, 14.305AC3530i
    09/04/2019Main BuildingLevel 4, 14.305C356i
    09/04/2019Main BuildingLevel 4, 24.117C5560i
    09/04/2019Main BuildingLevel 4, 24.116C5560i
    10/04/2019Main BuildingLevel 22.717C5560i
    10/04/2019Main BuildingLevel 33.702AC5560i
    10/04/2019Main BuildingLevel 33.726C356i
    10/04/2019Main BuildingLevel 4, 14.735C3530i
    10/04/2019Main BuildingLevel 4, 1Corridor by 4.715C356i
    10/04/2019PsychologyLevel 11.704C356i
    10/04/2019STEMLevel 2STEM Prep RoomC356i
    10/04/2019STEMLevel 3STEM CaféC3530i
    11/04/2019Main BuildingLevel 11.403C356i
    11/04/2019Main BuildingLevel 11.512 Maintenance WorkshopC356i
    11/04/2019Main BuildingLevel 2Carpenters workshopC356i
    11/04/2019Main BuildingLevel 22.401C3530i
    11/04/2019Main BuildingLevel 4, 14.402C3530i
    11/04/2019Network BuildingLevel 4, 14.401C3530i
    11/04/2019STEMLevel 4STEMC3530i
    11/04/2019STEMLevel 5STEMC5560i
    15/04/2019Main BuildingLevel 33A.521 - in LabC3530i
    15/04/2019Main BuildingLevel 4, 1Corridor by 4.514C3530i
    15/04/2019Main BuildingLevel 5 ACorridor by 5A.542C3530i
    15/04/2019Main BuildingLevel 5, 1Corridor by 5B.530C5560i
    15/04/2019Main BuildingLevel 5, 15.5.12 - CSEE Lab 1C3530i
    15/04/2019Main BuildingLevel 5, 15.401C3530i
    15/04/2019Network BuildingLevel 2Lab 8C3530i
    15/04/2019Network BuildingLevel 3Corridor by 1NW.3.5C3530i
    16/04/2019Network BuildingLevel 21NW.2.1AC356i
    16/04/2019Network BuildingLevel 5, 11NW.5.1C356i
    16/04/2019New Sports HallFloor 2Corridor by ESA.3.32C3530i
    16/04/2019New Sports HallFloor 2Corridor by ESA.3.22C356i
    16/04/2019Sports CentreLevel 1SC.1.27C356i
    16/04/2019Sports CentreLevel 1Sports Centre SRES AdminC356i
    16/04/2019Sports CentreLevel 2Sports Centre 1st Floor OfficesC356i
    16/04/2019Sports CentreLevel 2Sports Centre 1st Floor Gym SideC3530i
    17/04/2019Day NurseryGround FloorDay NurseryC3530i
    17/04/2019EBSLower Ground FloorEBS.1.4C356i
    17/04/2019Essex Business SchoolFloor 1Corridor by EBS.3.31C3530i
    17/04/2019Essex Business SchoolFloor 1Corridor by EBS.3.65C3530i
    17/04/2019Essex Business SchoolFloor 1Corridor by EBS.3.11C3530i
    17/04/2019Essex Business SchoolGround FloorEBS.2.13C5560i
    17/04/2019Essex Business SchoolGround FloorCorridor by Post RoomC5560i
    17/04/2019Essex Business SchoolLower Ground FloorEBS.268C356i
    22/04/2019LTBLevel 4, 2LTBC3530i
    22/04/2019Main BuildingLevel 3Below CanteenC356i
    22/04/2019Main BuildingLevel 5 A5A.325C3530i
    22/04/2019Main BuildingLevel 5 A5A.202C356i
    22/04/2019Main BuildingLevel 5 A5A.307C3530i
    22/04/2019Main BuildingLevel 5, 15B.324AC3530i
    22/04/2019Main BuildingLevel 66.339C356i
    23/04/2019Main BuildingLevel 3Corridor opposite 3.113C3530i
    23/04/2019Main BuildingLevel 4, 2Corridor by 4.139C3530i
    23/04/2019Main BuildingLevel 6Corridor by 6.002C5560i
    23/04/2019Main BuildingLevel 6Corridor by NA.6.101C5560i
    23/04/2019Rab ButlerLevel 22.601C5560i
    23/04/2019Rab ButlerLevel 33.606C356i
    23/04/2019Rab ButlerLevel 4, 14.606C3530i
    23/04/2019Rab ButlerLevel 5, 25.601 C356i
    24/04/2019Harwich HouseFloor 1South Courts Accomodation OfficeC3530i
    24/04/2019John TaborFloor 1Corridor by JT12AC3530i
    24/04/2019John TaborGround FloorJT5C356i
    24/04/2019PGB BarnGround FloorPGB BarnC356i

    Loughton Campus

    Delivery DateBuildingFloorRoomModel
    01/04/2019Corbett TheatreFloor 1Loughton LibraryC3530i
    01/04/2019Hatfield HouseFloor 1Admin OfficeC356i
    01/04/2019Hatfield HouseFloor 2LandingC3530i
    01/04/2019Hatfield HouseGround FloorSIT OfficeC356i
    01/04/2019Roding HouseFloor 1Gerry RafflesC356i
    01/04/2019Roding HouseGround FloorStairwellC3530i
    01/04/2019Unit 4 Oakwood Hill Ind EstateFloor 1Open AreaC3530i

    Southend Campus

    Delivery DateBuildingFloorRoomModel
    02/04/2019GatewayFloor 2GB.2.28C3530i
    02/04/2019GatewayFloor 2GB.2.62C5560i
    02/04/2019GatewayFloor 3GB.3.34C3530i
    02/04/2019GatewayFloor 3GB.3.60C356i
    02/04/2019GatewayFloor 3GB.3.66C3530i
    02/04/2019GatewayFloor 3GB.3.53C356i
    02/04/2019GatewayFloor 4GB.4.61C3530i
    02/04/2019GatewayFloor 5GB.5.C5C356i
    03/04/2019Cliff Town United Reform ChurchGround FloorSeminar RoomC3530i
    03/04/2019Elmer SquareFloor 2, 1TF.2.26C3530i
    03/04/2019Elmer SquareFloor 2, 1TF.2.02C3530i
    03/04/2019Elmer SquareFloor 2, 2TF.2.53C3530i
    03/04/2019GatewayFloor 1GB.1.53C356i
    03/04/2019University SquareGround FloorOpen AreaC356i
  • What are the specifications of the new Canon Devices?

    Canon imageRUNNER ADVANCE C5560i

    • A3, Colour, 60ppm, auto document feeder, stapler, touchscreen interface
    • Link to datasheet

    Canon imageRUNNER ADVANCE C3530i

    • A3, Colour, 30ppm, auto document feeder, stapler, touchscreen interface
    • Link to datasheet

    Canon imageRUNNER ADVANCE C356i


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