Students Staff

Corporate systems

We provide and manage a variety of business systems which support the academic, research and administrative services of the University. Our key services include:

  • data management
  • database and system administration
  • software systems
  • web services
  • reporting services

Access to these systems and tools will depend upon your staff role at the University.

If you have a technical query relating to one of the core business systems which cannot be resolved by the department responsible for administering the system, please contact the IT Helpdesk.

Services and support

An overview of the systems and services we support.

  • Data management

    • CRM interface
    • CMIS interface
    • Finance interfaces
    • Kx interfaces
    • Payroll (Agresso interface)
    • PRID management

  • Software systems

    • Admissions - UCAS interface
    • Car parking
    • Careers
    • Counselling
    • CRM
    • CMIS (timetabling)
    • eDocs
    • Encor (coursework)
    • ESIS
    • External Relations
    • HESA
    • Kx
    • Personnel (Human Resources)
    • Raiser's Edge (alumni)
    • RPS (results processing)
    • Safety Office
    • SharePoint
    • SMS (text messaging)
    • Sports Centre

  • Web services

    • Applicant portal
    • Accommodations applications online
    • Corporate website
    • Course finder
    • Degree congregation
    • Departmental timetables
    • Directory of experts
    • eNROL
    • Exam results
    • Exam timetables
    • Fee finder
    • Image gallery
    • Module directory
    • myEssex portal
    • News and events
    • Open day bookings
    • PG application form (PGAPPLY)
    • Programme specifications
    • Registration
    • Scholarship finder
    • Search
    • Staff portal (iTrent)
    • Staff timetables
    • Student documents
    • Student timetables
    • Tuition fee deposits
    • WebPay
    • WebShop
    • WirePay

  • Reporting services

    • SharePoint
    • KPI systems

Training for most of the core business systems is provided by the relevant department responsible for administration of that system, however, we do provide some additional support materials.

System Description Documentation

SharePoint is a web application framework that integrates intranet, content management and document management. Not to be confused with SharePont Designer which is a web-authoring tool.

For problems and queries email the SharePoint Help Team at


The Heads of Departments system (HoDs) handbook is an easy-to-use online guide for new Heads of Department. It’s aimed at giving Heads of Department the initial knowledge and contacts they need in the University to support them in their new role.

The Terms and Conditions of Access document must be completed by staff who need to access one or more of the University's business system.