Students Staff

Windows 10 upgrade - information for staff

From March 2018, IT Services will begin upgrading all supported University Windows 7 computers to Windows 10. We will upgrade staff computers first, with student labs and teaching room computers to follow later.

Who will receive an upgrade?

All staff who are still using Windows 7 computers and belong to a department or section listed in the upgrade schedule.

When will I receive my upgrade?

  • IT Services will allocate upgrade timeslots to departments and sections - we will contact your departmental or section administrator to arrange this. If the timeslot would disrupt critical University work then you may be able to request an alternative timeslot.

    View upgrade schedule

What will happen to my computer, and the data and software I have on it?

  • Our engineers will perform the upgrade remotely. They do not need to visit you or take your computer away. The update should take about one to two hours. In some cases upgrades can be set to run overnight to minimise disruption.
  • In the unlikely event your computer does not meet the minimum requirements for Windows 7, or if it is incompatible, you may receive a replacement computer.
  • You will not lose any data because of the upgrade and we have tested the compatibility of Windows 10 with IT Services supplied software.

Why are we moving to Windows 10?

  • Microsoft will end their extended support for Windows 7 on 14 January 2020. This means they will no longer provide security updates or fixes after this date. This could expose the University to potential security risks.
  • Microsoft will provide extended support for Windows 10 until 2025, so it is important we upgrade to continue to receive security updates and fixes.
  • Better integration with the future implementation of Office 2016.

Upgrade schedule and timescales

The dates below are approximate and may be subject to change.

  • Upgrade schedule for departments and sections

    Departments - last updated 25/06/2018
    Section/Department Upgrade scheduled for
    East 15 Acting School To be confirmed
    Economics To be confirmed
    Essex Business School To be confirmed
    Essex Pathways To be confirmed
    Faculty Office (Humanities) To be confirmed
    Faculty Office (Science and Health) To be confirmed
    Faculty Office (Social Sciences) To be confirmed
    Government To be confirmed
    Health and Social Care September 2019
    History August 2018
    Languages and Linguistics October 2019
    Literature, Film, and Theatre Studies To be confirmed
    Mathematical Sciences To be confirmed
    Philosophy and Art History To be confirmed
    Psychosocial and Psychoanalytic Studies July 2018
    Sociology May 2019
    Sport, Rehabilitation and Exercise Sciences To be confirmed

    The following departments are not part of this upgrade:

    • Biological Sciences
    • Institute for Social and Economic Research
    • UK Data Archive / UK Data Service
    • Psychology
    • Computer Science and Electronic Engineering

    Sections - last updated 25/06/2018
    Section/Department Upgrade scheduled for
    Academic Section To be confirmed
    Communications and External Relations To be confirmed
    Estates June/August 2019
    Finance Section To be confirmed
    Human Resources October/November 2018
    IT Services Completed
    Library Services July/August 2018
    Research & Enterprise Office September 2018
    Strategic Planning and Change Section October 2018
    Vice Chancellor's and Registrar's Office August 2018

Help and support post upgrade

Learn more about Windows 10 features on the GCF Learn Free website.

We've also created playlists for Windows 10 and Office 2016 which you can dip in and out of courses whenever you want:

Questions you may have after upgrading

  • How do I change the default PDF viewer?

    When Microsoft Edge is set as your default browser, your PDF viewer will also default to Microsoft Edge. If you would like to change the default application associated with a file type, follow these steps:

    • In Windows 10, click the windows icon and type 'default app settings' then press the enter key
    • Scroll to the end of the page
    • Select "Choose default apps by file type"
    • Scroll to the .pdf file type listed on the left
    • Left click on the associated item to the right of the file type
    • Select the default app you want to use for opening .pdf files e.g. Adobe Reader

  • If a webpage isn’t displaying correctly in Microsoft Edge, how can I open it in Internet Explorer?

    To open a page in Internet Explorer from Microsoft Edge, click the ellipsis icon ("...") in the upper right corner, then click Open with Internet Explorer. Alternatively, you can open Internet Explorer directly by clicking the Windows icon and typing "Internet Explorer" and then select the Internet Explorer icon..