Current students

Contact us

Our Student Information Team is available to help with any queries you might have when you arrive and during your stay. You can contact us by telephone, email or come in and speak with one of the team.

We have accommodation offices at University Quays, The Meadows, The Copse and University Square in Southend. Staff in these offices will be happy to help with day to day enquiries about your your room in those areas. We also have a dedicated Student Information Team based in the Student Services Hub in Colchester for those of you that live in South Courts, The Towers, The Houses or Wolfson Court, or for anyone that may have more complex accommodation queries.

Your welcome pack

To help you make the most of your time in our accommodation you will have received an electronic welcome pack before your arrival. You can also download a copy of the book below.

The welcome pack email contains:

• an accommodation guide
• a guide to the internet service
• information regarding your insurance cover

New students will also find a registration pack for the Health Centre in your room when you arrive.

Download the book